FPO India Platform - Terms of Service
Last Updated: [30/07/2025]
Platform Provider: ISED Services, a private limited company registered in India
1. Platform Purpose
FPO India is a digital directory service that enables:
- Profile creation for FPOs, SHGs, and PACS
- Basic information sharing between registered entities
- Discovery of potential partners in the agricultural ecosystem
2. User Eligibility
- Open to legally registered FPOs, SHGs, and PACS in India
- Authorized representatives must be 18+ years
- Valid organizational documents required for verification
3. Registration Process
- Provide basic organizational details (name, registration number, location)
- Designate authorized representatives with valid contact information
- Self-declaration of operational status
- Email/SMS verification process
4. Data Handling
As a data fiduciary under DPDP Act 2023, we:
- Collect only necessary information for profile creation
- Allow users to update/correct their information
- Implement reasonable security safeguards
- Never sell user data to third parties
5. User Responsibilities
- Maintain accurate and current profile information
- Do not share login credentials
- Report suspicious activities immediately
- Comply with all applicable Indian laws
6. Platform Limitations
- We do not verify the authenticity of listed organizations
- No responsibility for transactions between users
- No guarantee of partnership opportunities
- Service may be temporarily unavailable for maintenance
7. Fees and Payments
- Basic profile creation: Free of charge
- Premium features (if any): Clearly indicated before purchase
- All payments processed through PCI-DSS compliant gateways
8. Termination
- Users may deactivate profiles anytime
- We may suspend accounts violating these terms
- 30-day notice for significant service changes
9. Dispute Resolution
- Grievances must be emailed to [designated email]
- Response within 15 working days
- Jurisdiction: Courts in Bhopal (M.P.), India
Contact Information
Grievance Officer: XXXX XXXX
Email:coordinator@isedindia.org
Registered Office:Plot No. 17, E-8
Ishwar Nagar, BDA Colony,
Bhopal, (M.P.)
Pin-462016
CIN: XXXX XXXX