Privacy Policy for FPO India Platform
Effective Date: [30/07/2025]
Platform Operator: ISED Services, a private limited company registered in India
Governing Laws: Digital Personal Data Protection Act (DPDP) 2023 and Information Technology Act 2000
Key Definitions
- Data Principal: The FPO/SHG/PACS or their authorized representative providing data
- Personal Data: Information that can identify an organization or its representatives
- Data Fiduciary: [Your Company Name] as the entity determining data processing
1. Information We Collect
1.1 Organizational Data
- Legal name and registration details
- Contact information (email, phone, office address)
- Operational areas and activities
- Basic member statistics (number of farmers, etc.)
1.2 Representative Data
- Authorized person's name and designation
- Business contact details
- Government-issued ID for verification (Aadhaar/PAN optional)
1.3 Technical Data
- IP addresses and device information
- Usage patterns through cookies (non-intrusive)
- Log data for security purposes
2. Purpose of Data Collection
- To create and maintain organizational profiles
- To enable discovery within the agricultural network
- To communicate platform updates and service information
- To improve platform functionality and user experience
- To comply with legal obligations under Indian law
3. Data Sharing & Disclosure
We adhere to the principle of data minimization and only share when necessary:
3.1 With Other Users
- Basic profile information visible to registered users
- Contact details shared only with mutual consent
3.2 With Third Parties
- Service providers (hosting, analytics) under strict contracts
- Government agencies if required by law
- Never to data brokers or advertisers
4. Data Storage & Security
- Encrypted storage on AWS/GCP servers in India
- Regular security audits and vulnerability assessments
- Access restricted to authorized personnel only
- Retention period: 2 years after account deactivation
5. Your Rights (Under DPDP Act 2023)
- Right to Access: Request copy of your data
- Right to Correction: Update inaccurate information
- Right to Erasure: Delete non-mandatory data
- Right to Grievance Redressal: Through designated officer
6. Cookies & Tracking
- Essential cookies for platform functionality
- Analytics cookies to improve services (opt-out available)
- No third-party advertising trackers
7. Children's Data
We do not knowingly collect data from individuals below 18 years. Organizations must ensure their representatives are adults.
8. Changes to This Policy
- 30-day notice for significant changes
- Notification through platform and registered email
- Continued use constitutes acceptance
Contact Our Data Protection Officer
Email:coordinator@isedindia.org
Address: Plot No. 17, E-8
Ishwar Nagar, BDA Colony,
Bhopal, (M.P.)
Pin-462016
Response Time: 15 working days as per DPDP Act